EU Withdrawal Button Pro

One time price of 69,99 EUR — install and setup included.

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EU Withdrawal Button Pro shown in the store footer

14

Day withdrawal window

2

Clicks to cancel

3

PrestaShop versions supported

100%

EU compliant, out of the box
THE LAW, IN PLAIN ENGLISH

What the law actually asks for

No legal degree needed. The requirements are short but strict — here is what your store has to do, and where each point comes from.

An always-reachable button

Show a withdrawal button that is easy to find and reachable from the footer of every page.

Directive (EU) 2023/2673

Two-click cancellation

Let customers start the cancellation in a couple of clicks, with no hoops to jump through.

Article 11a, Directive 2011/83/EU

Instant, durable-medium proof

Send an instant confirmation on a durable medium. An email with a date and time stamp counts.

Article 11a

Covers every distance sale

Applies to almost every distance sale: physical products, digital content and services.

Directive 2011/83/EU

In force right now

The rule has applied across the EU since 19 June 2026. Stores are expected to have it live today.

Applies EU-wide

This is not optional, and it is not only for the big shops. A store that ignores it is open to complaints, disputes, and the penalties national authorities can hand out. Getting this right is a lot cheaper than getting it wrong.

SET IT UP ONCE

What the module does

It puts a withdrawal button in your store footer, on every page. When a customer clicks it, a short form opens — once they submit it, the module sends the confirmation email for you and keeps a record of every request in your back office. It works for logged in customers and for guests, so nobody is left without a way to cancel. You install it, set it up once, and it does its job quietly from then on.

The button matches your theme, every text is editable, and you decide which cases are exempt, such as perishable goods, custom orders or unsealed digital content. There is nothing for your customer to learn and nothing for you to babysit.

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Everything you get

  • Always visible withdrawal button in the store footer
  • Works for guests and for logged in customers
  • Two step cancellation, the way the Commission asks for it
  • Automatic confirmation email with a time stamp
  • Durable medium proof for both sides
  • Full request log in the back office (date, order, customer)
  • Configurable exceptions for the sales the law leaves out
  • Editable labels and messages
  • Matches your theme, no design work needed

Built for your store

  • Compatible with PrestaShop 1.7, 8.x and 9.x
  • Clean install, no changes to core files
  • Works on mobile and desktop
  • Sits in your store footer, no theme surgery
  • One time price of 69,99 EUR, install and setup included
FAQ

Questions store owners ask

If you sell to consumers anywhere in the EU, yes. The rule covers almost every distance sale — physical products, digital content and services — regardless of your shop's size or where it is hosted.

It is compatible with PrestaShop 1.7, 8.x and 9.x, installs cleanly with no changes to core files, and adds the withdrawal button to your store footer. The button matches your theme, so there is no design work to do.

They are covered too. The withdrawal flow works for both logged in customers and guests, so nobody is left without a way to cancel.

Yes. You configure which cases are exempt — such as perishable goods, custom orders or unsealed digital content — and edit every label and message from the back office.

It is a one-time price of 69,99 EUR with install and setup included. You set it up once and it does its job quietly from then on, keeping a full request log in your back office.

The deadline has passed. Don't wait for the first complaint.

The rule is already in force, whether your store is ready or not. Set it up now, tick the box, and move on. Your customers get a simple way to use their rights, and you get to stop worrying about it.

Get module!