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EU Withdrawal Button Pro

The EU made this button mandatory. Is your store compliant?

Price
€69.99Business Care for 1 year included on Addons
Licence
One-⁠off licence, no subscription
Installation
Yourself in minutes, or we do it for you

There is a rule you cannot ignore. Since 19 June 2026, every online store that sells to consumers in the EU must give buyers a clear, easy withdrawal button right in the store footer. No buried links, no contact form that goes nowhere, no "send us an email and wait." If a customer wants to cancel within the 14 day window, they click the button, fill in a short form, and get a confirmation they can keep.

Most shops still aren't compliant. The ones that add it now drop the legal risk, head off complaints, and skip the awkward conversations with customers who can't figure out how to cancel. We built this module so you don't have to think about any of it.

One time price of 69,99 EUR — install and setup included.

Price69,99 EUR
14

day withdrawal window

2

clicks to cancel

3

PrestaShop versions supported

100%

EU compliant, out of the box

What the law actually asks for

No legal degree needed. The requirements are short but strict — here is what your store has to do, and where each point comes from.

An always-reachable button

Show a withdrawal button that is easy to find and reachable from the footer of every page.

Two-⁠click cancellation

Let customers start the cancellation in a couple of clicks, with no hoops to jump through.

Instant, durable-medium proof

Send an instant confirmation on a durable medium. An email with a date and time stamp counts.

Covers every distance sale

Applies to almost every distance sale: physical products, digital content and services.

In force right now

The rule has applied across the EU since 19 June 2026. Stores are expected to have it live today.

This is not optional, and it is not only for the big shops. A store that ignores it is open to complaints, disputes, and the penalties national authorities can hand out. Getting this right is a lot cheaper than getting it wrong.

What the module does

It puts a withdrawal button in your store footer, on every page. When a customer clicks it, a short form opens — once they submit it, the module sends the confirmation email for you and keeps a record of every request in your back office. It works for logged in customers and for guests, so nobody is left without a way to cancel. You install it, set it up once, and it does its job quietly from then on.

The button matches your theme, every text is editable, and you decide which cases are exempt, such as perishable goods, custom orders or unsealed digital content. There is nothing for your customer to learn and nothing for you to babysit.

Everything you get

  • Always visible withdrawal button in the store footer
  • Works for guests and for logged in customers
  • Two step cancellation, the way the Commission asks for it
  • Automatic confirmation email with a time stamp
  • Durable medium proof for both sides
  • Full request log in the back office (date, order, customer)
  • Configurable exceptions for the sales the law leaves out
  • Editable labels and messages
  • Matches your theme, no design work needed

Built for your store

  • Compatible with PrestaShop 1.7, 8.x and 9.x
  • Clean install, no changes to core files
  • Works on mobile and desktop
  • Sits in your store footer, no theme surgery
  • One time price of 69,99 EUR, install and setup included
Price69,99 EUR

Questions store owners ask

Does this really apply to my store?

If you sell to consumers anywhere in the EU, yes. The rule covers almost every distance sale — physical products, digital content and services — regardless of your shop's size or where it is hosted.

Will it work with my theme and PrestaShop version?

It is compatible with PrestaShop 1.7, 8.x and 9.x, installs cleanly with no changes to core files, and adds the withdrawal button to your store footer. The button matches your theme, so there is no design work to do.

What about guests who checked out without an account?

They are covered too. The withdrawal flow works for both logged in customers and guests, so nobody is left without a way to cancel.

Can I exclude products the law exempts?

Yes. You configure which cases are exempt — such as perishable goods, custom orders or unsealed digital content — and edit every label and message from the back office.

How much is it, and is setup included?

€69.99 on PrestaShop Addons, with a year of Business Care included. A one-⁠off licence, not a subscription.

You can also buy it directly from us, on shop.prestachamps.com.

The deadline has passed. Don't wait for the first complaint.

The rule is already in force, whether your store is ready or not. Set it up now, tick the box, and move on. Your customers get a simple way to use their rights, and you get to stop worrying about it.

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Need it to work a little differently?

We wrote this module, so we can adapt it to your store: your theme, your checkout, your rules. Tell us what you need before you buy.

What happens next

  1. 1
    We read it

    A real person reads every message, not a ticket robot.

  2. 2
    We reply

    Within one working day, with questions or a first answer.

  3. 3
    We talk

    If it helps, a short call with the person who would do the work.

Leo JozsaPeter SzamosanAttila KaracsonSzilamer BaloghRead by the people who wrote EU Withdrawal Button Pro

About EU Withdrawal Button Pro

What would you like?

We reply within one working day. Or buy it as it is · €69.99.