Maintenance packages
Prepaid support hours for your PrestaShop store, valid for 12 months. When something breaks or needs changing, you open a ticket and the people who know PrestaShop fix it.
Pick the hours you need
Hours are used as the work is done and you can see every one of them in the ticket. Unused hours stay valid until the 12 months are up.
For a single fixA broken module, a checkout error, a setting you can’t find.
See price and orderFor a few small jobsModule installs, small layout changes, an update or two.
See price and orderFor a busy quarterRegular fixes and tweaks without asking for a quote each time.
See price and orderFor a store that keeps changingA steady stream of improvements across the year.
See price and orderFor a store that is your main businessRoom for fixes, updates and the occasional new feature.
See price and orderPrices and checkout are in our shop. Need more than 20 hours a year? Ask about a monthly retainer.
What’s in, and what isn’t
Every package works the same way. The hours are for keeping your store healthy; bigger new work gets its own quote.
Included
- Advice from a PrestaShop specialist
- Server and hosting recommendations
- Help installing and configuring modules
- Access to our ticket system, with progress you can follow live
- Updates from us on new modules and services, if you want them
Not included
- Upgrading to a new PrestaShop version (see upgrades)
- Building features PrestaShop doesn’t have natively
- Graphic design or theme integration
- Moving or installing the store
- Stores with changes to the PrestaShop core made by someone else
- SVN versions and user training
What we’ll need from you
- The URL of your store
- Access to the back office
- FTP access
- MySQL / database access
“Very competitive in price. Started with a smaller budget for general fixes and tweaks that has grown over the years and are now on a retainer and do constant work and development for us.”
What's next
for your store?
Tell us what you have in mind. You'll talk straight to the people who would build it.
Talk to us in
- English
- Romanian
- Hungarian
- German
- French
- Spanish
We reply within one working day.
Leo, Péter, Attila and Szilamér