PrestaShop Maintenance - 1hour package

PrestaShop Maintenance - 3 hour package

Save time and take advantage of a successful online store! Our experts are at your disposal with advice and technical assistance!

You can add as many hours to your cart as needed in order to solve your support request.

New product

Price: $47.00

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Package for 1 hours of maintenance

You can add as many to your cart as needed

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Easy plan
Our team of experts are at your disposal! With fast service for your PrestaShop store, you will never lose another customer! We will take care of your needs within 72 hours after we get your support ticket, email or call.

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A full year of assistance.

A member of the expert team will respond to your support request within 24 hours (during working days). The hours purchased are available for up to one year from the moment the order was placed.

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Benefits

PrestaShop assistance plans allow you to take advantage of the expert services that will help you get as much profit out of your online store as possible. Our team will guide you step by step and will answer your questions to help you spend more time on marketing instead of worrying about the functionality of your store.

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Necessary information

FTP access
MYSQL access
Database
Your site's URL
URL to access Back Office
Email address and password to access Back Office (you will have to create a new account for us and grant SuperAdmin permissions)

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Excluded from the assistance

SVN versions
Support requests after core changes have been made by the customer or a third party.
Specific developments the client wishes to add which go beyond the scope of the store as initially configured.
Develop/integrate a new theme or new graphical elements
Training users.
Version updates.
Site transfer to a different server or hosting company.
Prestashop installation.

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Expert guidance

Support for questions about technical issues.
Recommendations about your server to achieve fast load times and improve customer experience.
Support for installing modules to expand the scope of your store, gain a lot more when it comes to e-commerce.
Follow the progress of your request in real time and get status updates from our team for each milestone reached.
Installation and configuration included for all modules purchased from PrestaChamps.com
Back office setup for the core modules.

Grade 
09/08/2017

Life savers!

Found ourselves in a critical situation with our store but the team helped us within minutes of contacting them and getting the maintenance package. Saved our business so I could not be any happier with the services provided.

    Write a review

    PrestaShop Maintenance - 1hour package

    PrestaShop Maintenance - 1hour package

    Save time and take advantage of a successful online store! Our experts are at your disposal with advice and technical assistance!

    You can add as many hours to your cart as needed in order to solve your support request.