Save time and take advantage of a successful online store! Our experts are at your disposal with advice and technical assistance!
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Number of hours of assistance included: 3 hours
Our team of experts are at your disposal! With fast service for your PrestaShop store, you will never lose another customer! We will take care of your needs within 72 hours after we get your support ticket, email or call.
A member of the expert team will respond to your assistance request within 24 hours (during working days).
PrestaShop assistance plans allow you to take advantage of the expert services that will help you get as much profit out of PrestaShop as possible. Our team will guide you step by step and will answer your questions to help you spend more time on marketing instead of worrying about the functionality of your store.
Your site's URL
URL to access Back Office
Email address and password to access Back Office (you will have to create a new account for us and grant SuperAdmin permissions)
Assistance requests after core changes have been made by the customer or a third party.
Specific developments the client wishes to add which go beyond the scope of the store as originally configured.
Develop / integrate a new theme or new graphical elements
Site transfer to a different server or hosting company.
Support for questions about technical issues.
Recommendations about your server in order to achieve fast load times and improve customer experience.
Support for installing modules in order to expand the scope of your store, achieve a lot more when it comes to e-commerce.
Follow the progress of your request in real time and get status updates from our team for each milestone reached.
Installation and configuration included for all modules purchased from PrestaChamps.com
Back office setup for the basic modules.